30 Day Money Back Guarantee | FREE DELIVERY on orders over $70 within Australia | customercare@selfcare.net.au | 1800 662 686 | (MON - FRI) 8:00AM TO 6:00PM

DO YOU SHIP INTERNATIONALLY? AND HOW MUCH WILL SHIPPING COST?
A: Yes, we do indeed ship worldwide. We charge a flat rate of $20.00 to ship to your country.

COVID-19 INTERNATIONAL DELIVERY DELAYS
Australia Post is experiencing International shipping delays due to limited flights and social distancing requirements and an increased volume of parcels in their network as a result of the coronavirus pandemic. Please allow extra time for your order to be delivered – or refer to the Australia Post website for latest updates and information.

DO YOU RECEIVE FREE SHIPPING WITHIN AUSTRALIA?
A: If you spend a minimum of $70 – you will automatically receive free shipping (within Australia alone).

WHERE ARE ALFREE PRODUCTS MADE?
A: alfree products are proudly Australian made and owned.

HOW DO I KNOW THAT MY PRODUCT IS AUTHENTIC?
A: To ensure that you are purchasing an authentic alfree product it is wise to purchase directly from our website or from one of our authorised stockists.

ARE OUR PRODUCTS TESTED ON ANIMALS?
A: No, none of our products are tested on animals.

WHAT IS YOUR RETURNS POLICY?
A: alfree has a 30-day money back guarantee. If you are not completely satisfied with the product – please return it back for a full refund on your purchase price.

NOTE: This is for online purchases ONLY.

For any bulk order enquiries – we suggest that you contact our sales team at customercare@selfcare.net.au